By using our services, you agree to allow BOHECO I to use your personal information for the following purposes:

• To create and nurture a relationship with you.
• To improve our services to you.
• To process, evaluate, and approve your membership and service application.
• To assist and assess your qualification for uninterrupted service connection.
• To maintain and keep updated customer records.
• To keep you informed of our latest policies, programs, and activities.
• To use data for statistical analysis and internal reporting.
• To communicate or contact you regarding your account with us.
• To identify or verify your information, especially during the processing of claims for Mortuary Assistance.
• To provide you with pertinent information about the date, venue, and time of our Annual General Membership Assembly (AGMA).
• To inform you of our regular District Elections schedules.
• To comply with any legal, governmental, or regulatory requirements.

Information Sharing

We may need to share your information with our fellow electric cooperatives/distribution utilities, subsidiaries and affiliates, agents, business partners, regulatory agencies, and other third-party agencies and service providers. We only share your information to enable us to continue providing you with the services you have availed from us and as part of our regular business operations to serve you better.

When you accept this Privacy Notice, you acknowledge that we may share your information with:

• Any of our collection offices, payment partners such as financial institutions and remittance centers, or similar service providers for facilitating payment for the services we provided you.
• Any third-party electric services contractor, such as but not limited to the distribution of Notice of Disconnection.
• Any of our consultants, advisers, or auditors performing services in connection with your account or whom we have engaged in connection with our operations.
• Any person to whom we propose to assign or transfer any of our rights and/or duties under our contract with you.
• Any guarantor or person providing security in relation to your obligations under your contract with us.
• Any of our affiliates or subsidiaries only for the purposes for which we have collected your Personal Data.
• Any quasi-judicial or judicial tribunal where we have reason to believe that disclosing your Personal Data is necessary for establishing a legal claim or defense, including to obtain legal advice, to exercise our rights and those of our affiliates or subsidiaries, or to institute any legal action, whether under our contract with you or against any third party.
• Other companies to whom you have also given consent for us to share your information.
• Law enforcement, regulatory, and government agencies, but only when required by laws, regulations, and other lawful orders and processes.

Data Retention and Confidentiality

Your personal data will be kept in our records and treated with the utmost confidentiality. We may retain your Personal Data only for as long as necessary for legitimate business purposes, to comply with laws, regulations, or lawful court orders, or to establish or defend a legal action.

Your Rights Under the Data Privacy Act of 2012

The Data Privacy Act of 2012 (Republic Act No. 10173) gives you rights in relation to the personal data we have collected about you, including:

• The right to object to certain ways in which we may use your data.
• The right to access your data upon request.
• The right to correct any inaccurate or outdated data about you.
• The right to erase or remove your data from our records.

BOHECO I respects your right to privacy and commits to safeguarding your personal data. For more information on your rights and how you may exercise them, please contact our Data Privacy Officer:

Data Privacy Office
BOHECO I Main Office, Cabulijan, Tubigon, Bohol  
dpo.boheco1@boheco1.com

Consent for Data Processing

Help us continue serving you with light and delight!

Whenever we collect your personal data, we provide applicable privacy notices and consent forms at the point of collection. We only request information that is relevant and necessary for us to perform our services for you.

Keeping this Notice up to date

BOHECO I may periodically update this Notice to ensure compliance with applicable laws, rules, and regulations; to reflect any changes in our practices; to align with industry standards; or for other legitimate reasons.